FAQs and Policies

processing and wait times

at empire essentials all our products are handmade and made to order therefore processing time will vary depending on your purchase. each listing will have its own specific build time in its description.

returns, exchanges, and cancellations

we do not accept returns or exchanges. order cancellations are available for 5 days after purchase. if you have a problem with an order please reach out and we will be more than happy to assist you.

international shipping

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.